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Unlocking Corporate Affairs Wisdom: The Teachings of the first Corporate Affairs Guru, Lord Krishna

  • Writer: Manu Kapoor
    Manu Kapoor
  • Apr 8, 2024
  • 5 min read


As the nations have transitioned into the knowledge economy, the complexities have also increased manifold. This evolution is evident in all the facets of life, including the changing nature of jobs. While some novel professions have emerged, others have undergone significant metamorphosis, gaining prominence. In parallel, the realm of corporate affairs has evolved from a mere liaison between government and business to a comprehensive domain encompassing internal and external relations, governmental affairs, public outreach, stakeholder engagement, and investor communication. In essence, corporate affairs oversee the management of the business's stakeholder landscape and advocates for necessary policy changes, leveraging extensive data and facts for the greater benefit of the nation.


Nevertheless, despite these advancements, many still inquire about the nature of corporate affairs and the requisite skills. Hence, I have penned down an information piece to elucidate the subject by drawing parallels to Lord Krishna's role in the Mahabharata, shedding light on the essence of corporate affairs and its functions.

 

Corporate Krishna and Mahabharata 

As outlined before, the cornerstone of corporate affairs lies in navigating the landscape of stakeholders. To do so effectively, we rely on the triad of power, information, and time. Information equips us with knowledge about the issues and stakeholders, empowering us to make informed decisions. Power assists us in influencing decisions. Power in this context, encompasses more than just authority; it encompasses persuasion, expertise, risk-taking, and ethical influence. Meanwhile, time is a critical factor, in determining whether we adopt a long-term strategy or need to act swiftly to resolve matters.


Clarity of Vision

To wield power and information, corporate affairs professionals can draw inspiration from Lord Krishna. Like him, they should have a clear vision of their goals, as Krishna aimed to establish dharma and uphold righteousness amidst the chaos of war. This clarity allowed him to devise effective strategies without wavering, even in the face of personal loss. Similarly, in corporate affairs, having a clear objective and aligning it with one's values is paramount. Persistence, determination, and relentless commitment are essential, along with strategic thinking to reinforce objectives.


Stakeholder Management

Once clarity regarding vision and goals is established, the next critical step is to align them with internal stakeholders and effectively communicate them to external counterparts to ensure coherence. This process demands that corporate affairs personnel possess a high emotional quotient and intelligence quotient. They must grasp the interests, power dynamics, and influence of stakeholders and possess the ability to craft a narrative that harmonizes with the company's objectives.


Achieving alignment with internal stakeholders involves not only ensuring comprehension and commitment to the overarching mission but also instilling a sense of ownership and engagement among them. Corporate affairs professionals play a pivotal role in this process, utilizing their emotional intelligence to navigate intricate interpersonal relationships within the organization. Simultaneously, effective communication with external stakeholders is imperative to ensure consistency and garner support for the company's objectives. Corporate affairs personnel must possess the acumen to craft a compelling narrative that resonates with external audiences, including investors, customers, regulatory bodies, and the broader community. This requires a deep understanding of the external landscape, encompassing market trends, regulatory frameworks, and societal expectations. By adeptly navigating these external dynamics and articulating the company's vision and goals in a manner that aligns with stakeholders' interests, corporate affairs professionals can build trust, enhance reputation, and ultimately drive sustainable growth and success for the organization.


In the Mahabharata, Krishna's strategic approach to rallying support for righteousness and dharma serves as a profound lesson in aligning objectives and garnering stakeholder support. By first establishing the noble purpose of the Kurukshetra war, Krishna ensured that the Pandavas were unified in their pursuit of justice, contrasting with the Kauravas' self-serving ambitions. Recognizing the inevitability of conflict, Krishna tactfully presented a modest proposal to Duryodhana, requesting just five villages for the Pandavas. This seemingly reasonable request was not only a diplomatic gesture to avoid bloodshed but also a strategic move to gain external support.


Duryodhana's refusal to concede to this fair request inadvertently cast him as a symbol of greed and injustice, further strengthening the narrative of righteousness championed by Krishna and the Pandavas. This refusal not only solidified Krishna's moral high ground but also rallied support from external stakeholders who recognized the injustice of Duryodhana's actions. Thus, through strategic communication and diplomatic manoeuvring, Krishna effectively aligned external stakeholders with the Pandavas' noble cause, highlighting the importance of skilful navigation in achieving alignment and garnering support for organizational objectives in corporate affairs.


Harnessing the Power of Knowledge and Networks with Strategic Foresight and Risk Management 

To maintain harmony among stakeholders, there must be a constant flow of information, making corporate affairs the proverbial antennae of the company. It diligently monitors various aspects, including stakeholder opinions and expectations, the political landscape, specific policy issues, societal trends, competitor activity, and reputation matters. By doing so, corporate affairs ensures that company leaders stay attuned to external developments, anticipate risks, and pre-emptively address potential challenges, thereby minimizing disruptions.


Additionally, corporate affairs professionals advocate for policies that benefit the company and remain vigilant in managing crises as they arise. This demands a high level of knowledge and expertise to ensure compliance with legal and regulatory requirements. Furthermore, they provide guidance on corporate governance matters and develop governance policies and programs to uphold ethical standards and organizational integrity.


Moreover, cultivating and nurturing relationships and networks are integral components of their role. Building strong connections not only enhances their ability to navigate complex situations but also empowers them to influence outcomes in favour of the company. 

The role bears a striking resemblance to that of Lord Krishna as Sarathi in the Mahabharata. He served as the ultimate strategist, possessing extensive knowledge of warfare and weaponry, yet refraining from direct combat. Instead, he provided constant guidance to Arjuna and the other Pandavas, whether it involved confronting formidable foes like Bhishma or engaging with adversaries like Duryodhana. Krishna possessed an intimate understanding of the enemy and adeptly anticipated risks, often weakening them even before the onset of battle—such as his strategic intervention with Karna through Kunti.


Moreover, Krishna played a pivotal role in securing support from various allies for the Pandavas, deploying them strategically when needed. A notable instance is the havoc wreaked by Gatotkacha in the Kaurava camp. Throughout, Krishna ensured that the morale of the Pandavas remained steadfast, pre-empting any internal conflicts among them. His persistent presence and support were constant, enduring through both triumphs and tribulations, never faltering even during their darkest hours.



Building Trust and Resilience

At the core of corporate affairs lies the imperative of building trust and resilience. Just as Krishna ensured that Pandavas did not resort to unethical ways and always held the moral high ground, which helped him win over stakeholders by reinforcing the vision. Corporate Affairs professionals must help build a culture of transparency, accountability, and integrity within their organizations. By earning the trust of stakeholders and maintaining open lines of communication, they can weather storms and emerge stronger in the face of adversity.


In the Mahabharata, the notion of five brothers overcoming a hundred adversaries may seem improbable, yet it was Lord Krishna's guidance that rendered it achievable. He orchestrated the Pandavas to unite as a cohesive team driven by a shared objective. Through collaborative decision-making and leveraging their strengths, they harnessed a synergistic force that propelled them towards victory. Similarly, in today's dynamic corporate landscape marked by rapidly evolving expectations, unforeseen challenges, and heightened risks, corporate affairs must embody the strategic wisdom of Lord Krishna to safeguard the prosperity of a company. 

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